EcigOnly.com (hereinafter "Site") is published by ECIGONLY, SARL with a share capital of 5,000 euros, whose Head Office is located at Rue René Cassin, 51350 Cormontreuil, France, identified by the SIRET No. 82283490900019, VAT number No. FR822834909 (hereinafter "ECIGONLY"). All orders placed on the website are subject to these terms and conditions. ECIGONLY reserves the right to modify or change at any time, the version of the terms and conditions applicable to any transaction being that appearing online on the www.EcigOnly.com site at the time of the order.
I The Customer
The Customer declares to be a person aged of at least 18 years and has the legal capacity or holds parental authorization to place an order on the site. When recording personal data of the Customer in the "my account", it must ensure the accuracy and completeness of required data submitted. In case of error in the address of the recipient, ECIGONLY can not be held responsible for failure to deliver the product. ECIGONLY, according to his judgment and assessment of the situation, reserves the right to cancel any order when the client IP address is located in a country different from the billing address and / or delivery.
II The Products
The products offered for sale are those described on the Site. ECIGONLY takes great care in the presentation and description of these products to best meet the information required by the Customer. However, it is possible that the Site may contain minor errors which the client acknowledges and accepts. In any case, in the event of non-compliance of the product delivered with its description on the Site, the Customer may either exercise his right of withdrawal or implement the guarantee of compliance, ECIGONLY will, if appropriate, either exchange or refund the charged price (in whole or part).
III The Order
Taking orders on the Site is subject to the procedure established by ECIGONLY materialized by a succession of steps that the client must follow to complete their purchase. The customer will have the opportunity, before confirming the order, to verify the details thereof and the total price and to correct any errors, before confirming its acceptance. Any order confirmed by the Customer is the sales contract and acceptance of all the provisions herein.
ECIGONLY may refuse any order from a customer with whom there is a dispute or incident relating to the payment of a previous order or who violated the provisions hereof.
In this case, ECIGONLY informs the Customer by email. If the client fails to proceed with correcting the error or contrary to these terms and conditions, ECIGONLY reserves the right not to process the order.
A confirmation email summarizing the order (products, prices, availability, quantity ...) will be sent to the customer by ECIGONLY. To this end, the customer formally accepts the use of email for confirmation ECIGONLY content of the order. In any event, invoices are submitted during the delivery.
IV Price and Payment
Product prices are quoted in euros, including for France and the European Union all taxes, excluding the postage.
The total price of the order (including all taxes and shipping included) is mentioned in the basket.
For the French overseas departments, Switzerland and all other countries outside the European Union, selling prices displayed are deemed tax-free and will not be subject to a deduction of VAT. The customer acknowledges that it is considered the importer and it may, depending on the country or overseas department of delivery chosen at the time of order, need to pay customs duties and / or import according to the laws in force in the said country or department of french Overseas Territories.
ECIGONLY reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of registration of the order, subject to availability.
2. Method of Payment
Products are payable on the day of the order.
The Payments are made either by:
- Credit card: The customer accesses a dedicated space provided by a bank, which provides secure and recording of the payment order. In this regard, the Customer expressly acknowledges that the confirmation of payment by credit card is the ECIGONLY authorization to debit his account up to the products ordered. ECIGONLY does not have access to bank customer data. These data are encrypted by our bank to ensure the security of transactions on the EcigOnly.com site.
- Paypal: The customer accesses a dedicated space made available by the www.paypal.com website, which provides security and recording the payment order. In this regard, the Customer expressly acknowledges that the confirmation of payment via paypal is authorization to debit his account to the amount of products ordered. ECIGONLY does not have access to bank customer data. These data are encrypted by Paypal to guarantee the safety of transactions on the EcigOnly.com site.
The order data recorded and stored by ECIGONLY constitute proof of the order and all transactions. The data recorded by the payment system constitutes proof of financial transactions.
Delivery is made to the shipping address provided by the customer, with the stipulation that it must be the customer's home address, the address of his place of employment if it is allowed to receive personal packages or any other individual address of their choice.
So that these deadlines are met, the customer must ensure that it has provided accurate and complete information about the delivery address (such as including: street number, building, stairs, access codes , names and / or interphone numbers, etc.).
The times indicated are target dates, corresponding to the average processing time and delivery.
ECIGONLY can not be held responsible for consequences due to delayed delivery of its delivery service suppliers.
If damaged packages (already open, missing products ...), the Customer agrees to notify the carrier and ECIGONLY by any means within 3 days following the reception of the order.
It is the Customer to ensure that the laws of its country of delivery allows the purchase of products offered on the site. The responsibility of ECIGONLY can not be blamed if a package is blocked due to the customs legislation of the country of the buyer.
VI Right of withdrawal - Warranty
Customers have a right of withdrawal, it can exercise without cause within fourteen (14) working days from the date of delivery of the order to be exercised by the return to his costs of the unused products (in their original packaging, unopened, unused) accompanied by the order number to the following address:
26 rue rené cassin
ECIGONLY will refund the Customer any sums already paid under the conditions referred to in Article VII below. Back for withdrawal costs are borne by the Customer.
Attention to hygiene issues, some products do not fall within the scope of this right of withdrawal, including liquid bottles. Products when the seal is missing or deleted or un-filmed packaging are also excluded from this right of withdrawal.
The warranty does not apply to products which suffers damage due to misuse, improper maintenance, modification or physical dismantling of unintended parties, repairs, use of incompatible and accessories for any damage resulting from an external cause. Similarly, the guarantee does not apply if the incident results from the use of a product not from the site www.EcigOnly.com
The clearomizers are guaranteed 30 days against manufacturing defects. Batteries are warranted for 90 days against manufacturing defects.
In order to obtain warranty service, you will need to first contact our customer service in the section Contact us. Defective products must be returned to us so that our technicians carry out an expertise. In case the warranty conditions are met, the product will be replaced. In case the conditions are not met, the return costs are borne by the customer and is payable in advance.
Refunds for products in the cases referred to in Article II and VI will be made by ECIGONLY within a maximum period of 30 days after the receipt by it of such products. Reimbursement will be made according to the same method of payment chosen by the customer at the time of the order or by delivery voucher.
VIII Applicable Law
Any order implies full acceptance by the customer to the Terms of Sale. These general conditions of sale are governed by French law. In case of dispute, only the court of Reims, France shall have jurisdiction. In case of problem or complaint at the time of an order, the customer can call Customer Service to find an amicable solution.
IX Data processing
The information collected by ECIGONLY at a customer's order is required for the management of the transaction and for this purpose may be disclosed in whole or part to the speaker ECIGONLY providers as part of the execution of the order. The customer is informed that these same personal data will also be collected by an organization in charge of analyzing orders and the fight against fraud credit card. The customer has a right of access, rectification, opposition and deletion of personal data.